Question
Do you repair tankless water heaters?
Your websiteNo answer found
They cannot find an answer quickly
They have a specific question and do not want to hunt through pages or wait for a callback.
Never lose another customer to an unanswered question.
You're losing customers because your website can't do enough. When someone needs an answer, a quote, or an appointment, they hit a dead end. That's where we come in.
Ready in 90 secondsNo signup or credit card to test
14 days free. Founding plans start at $9/month.
You are losing 95% of your website visitors.
Because your website can't solve their problem.
Your customer did not come to admire your website. They came to get an answer, make a decision, or get something scheduled. When they hit a dead end, they leave.
Quote
How much will my job cost?
Your websiteRequest a quote
They cannot get pricing without talking to someone
The answer depends on the job, so a pricing page or contact form cannot finish the conversation.
Appointment
Can I move my visit to Friday?
Your websiteCall during business hours
They cannot schedule or reschedule an appointment
They are ready to act, but your website cannot check what is possible or coordinate the details.
AI tries to answer questions. It can't solve the actual problems your customers have.
Most AI tools can only respond with what they already know. But your customer often needs something to happen in the real world: a time on your calendar, a price you approve, or a change only your team can make.
“Can you fit me in Thursday?”
Someone has to check the schedule.
“Can you do the job for $400?”
Someone has to approve the quote.
“Can we move my appointment?”
Someone has to change the real plan.
The answer is not less human involvement. It is using people exactly where they matter.
Meet Your Fellow Agent.
Human-powered AI for your business.
It combines the speed and availability of AI with the judgment of you and your team. Like a great employee, it knows your business inside and out—and knows when it needs to talk to the boss.
01Your Fellow Agent
It learns your business
It learns your services, policies, pricing information, and the answers your customers ask for most.
02Customer
It handles the routine
It answers everyday questions instantly and gathers useful customer details in a natural conversation.
03You
It brings in the right person
For a quote, appointment, or judgment call, it messages you or someone on your team for the real answer.
04Customer gets an answer
It closes the loop
It turns your quick note into a polished reply and continues with the customer by chat or email.
A real owner handoff
Reply wherever you already work.
The agent sends the question and context to your dashboard, email, or Slack. You answer in a few words; it handles the customer-facing response.
Dashboard Email Slack
Can we take a leaking kitchen faucet repair this Thursday?
You
thursday afternoon. ask for a photo
We may be able to come Thursday afternoon. Could you send a photo so we can confirm?
See what happens when the answer is not on your website.
Your Fellow Agent keeps the customer talking, gathers what you need, checks with you, and follows through without making anyone start over.
Customer
Agent
You (behind the scenes)
The customer keeps moving
No hold time. No repeating the issue.
You stay in control
You make the decision. The agent handles the wording.
One complete agent. Simple plans based on conversation volume.
Try everything free for 14 days with no credit card. Then choose the monthly allowance that fits your business. Every core feature is included on every plan.
Starter
For owner-operated businesses getting started.
$29/month
50 conversations included each month
$0.40 for each additional conversation. Your agent stays live.
1 agent on 1 website; 2 team seats
Business
For established teams with steady customer demand.
$79/month
250 conversations included each month
$0.25 for each additional conversation. Your agent stays live.
1 agent on 1 website; 5 team seats
Growth
For growing businesses with multiple sites or agents.
$199/month
1,000 conversations included each month
$0.12 for each additional conversation. Your agent stays live.
Up to 3 agents across 3 websites; 10 team seats
Included with every plan
- ✓Website-trained answers
- ✓Owner handoff by dashboard, email, or Slack
- ✓Lead and contact-detail capture
- ✓Scheduling-request collection
- ✓Document training and one-line install
A conversation is one customer thread, not each message. Your replies do not count separately.
Launch rates stay with active subscribers. If you do not subscribe after the trial, the widget remains installed in contact-form mode and keeps collecting messages and contact details.
Try it with a business like yours.
Pick a business, ask a real customer question, then step in as the owner when the agent needs you. Nothing below is a prerecorded script.
1/4
First, pick a business
Each one has its own services, policies, and decisions that require the boss.
Loading the demo businesses...
Customer chat
You play the customer
Choose a business to begin.
Owner inbox
You play the business owner
The agent handles what it knows. This inbox wakes up only when a real business decision is needed.
These are fictional businesses. Do not enter personal, payment, medical, or real order information. Demo conversations are not sent to a business.
An agent for the business owner, not another help desk.
Most customer-service software assumes you have a support operation. Your Fellow Agent is built for the person answering customers, doing the work, and running the business.
| Compare | Your Fellow Agent | Tidio | Intercom Fin | Chatbase |
|---|---|---|---|---|
| Made for | The owner who is also the customer-service team | Businesses adopting live chat and a help desk | Support teams already working in Intercom | Teams building and configuring standalone AI agents |
| Published paid starting point | $9/month founding price; normally $19 | Starter from $24.17/month, billed annually | From $29/seat/month plus $0.99 per outcome | Hobby from $32/month, billed annually |
| When the answer needs judgment | Asks the owner or team instead of guessing | Hands the conversation to a person in its help desk | Hands off to a person or configured workflow | Escalation depends on the help desk or integration setup |
| How the owner responds | Reply naturally from email, Slack, or the dashboard | Work from the Tidio inbox and customer-service tools | Work from the Intercom inbox and workflows | Configure actions, integrations, or a connected help desk |
| What happens next | Turns the owner decision into a customer-ready reply and keeps going | The human team continues the support conversation | The support team or workflow takes over | The configured action or escalation path takes over |
Public pricing and product information checked July 19, 2026. Plans and billing models are not directly equivalent and may change. Sources: Tidio, Intercom, and Chatbase.
Before you put it on your website.
The questions most business owners ask us first.
It gives website visitors someone to talk to while they are deciding whether to contact or hire you. It answers from your business knowledge, collects useful details, and asks you or your team when the customer needs a quote, appointment, exception, or other decision.
No. A typical chatbot either follows a script or tries to answer on its own. Your Fellow Agent is designed to work with the people running the business. It handles what it knows, recognizes when judgment is needed, and brings your answer back to the customer.
It is designed not to invent business decisions. It answers from the knowledge you provide and asks you when a response depends on your price, schedule, policy, or judgment. You can test answers, review conversations, and correct its knowledge at any time.
No. When the agent needs you, it can reach you through email, the dashboard, or Slack. Reply naturally and briefly. Your Fellow Agent uses your decision and the customer context to continue the conversation clearly.
Enter your website URL and Your Fellow Agent reads your services, products, policies, contact details, and useful FAQ material. You can rescan the site, add priority pages, upload documents, write custom answers, and correct it as your business changes.
Your first agent is typically ready to test in about 90 seconds. You can review and train it before customers see it. The full 14-day trial does not require a credit card.
No. Paste one line of JavaScript before the closing </body> tag on your website. After that, you can manage the agent, launcher, and customer experience from Your Fellow Agent without replacing the script.
Not currently. It can collect preferred dates, times, project details, and contact information, then ask your business to confirm. It does not reserve calendar availability or promise an appointment on its own.
Choose Starter at $29 per month for 50 customer conversations, Business at $79 for 250, or Growth at $199 for 1,000. Annual billing includes two months free. Every plan includes the complete web agent, and modest overage pricing keeps your agent live if a busy month takes you past the included volume.
One customer thread or session counts as one conversation, no matter how many messages it takes to help that customer. Your replies are part of the same conversation and are never metered separately.
The installed widget switches to contact-form mode. Visitors can still send a message and leave their contact details, but full agent answers and the owner-reply workflow pause until billing is active.
Your next customer already has a question.
Give them someone who knows your business and knows when to ask you. Add your website and meet your agent in about 90 seconds.